Terms Of Service

These terms govern your use of the website located at https://potani.com/ and all related services provided by Potani. By accessing or using our services, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, please refrain from using or accessing our services.

Intellectual Property

All content available through our services, including text, graphics, logos, images, and software, is the property of Potani or its content suppliers and is protected by United States and international copyright laws. You may not use any of our content without obtaining our express written permission. Modifying, copying, reproducing, republishing, uploading, posting, transmitting, distributing, or exploiting any content, including text, graphics, logos, images, and software, without our prior written consent is strictly prohibited.

Use of Service

Our services are intended for personal, non-commercial use only. You may not use our services for any illegal or unauthorized purpose, nor may you use them to harass, abuse, or harm others. Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our services without our express written permission is prohibited.

User Accounts

To access certain features of our services, you may need to register for an account with us. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Payments

We accept various payment methods, including Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card credit cards. Payment is required at the time of purchase.

Shipping and Delivery

We offer worldwide shipping from the USA. Our processing time is 1-3 days, and shipping times are approximately 3-4 days for the USA and 12-25 days for international orders. Shipping fees are $8.85 for the USA and $12.85 for worldwide shipping.

Returns and Refunds

We have a 7-day return policy. To be eligible for a return, the item must be unused and in its original packaging. To initiate a return, please contact us at [email protected]. Refunds will be processed within 3-4 days after we receive your returned item.

Cancellation Policy

To cancel an order, please contact us at [email protected]. If your order has not yet been shipped, we will cancel it and issue a refund. If your order has already been shipped, you will need to initiate a return.

Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis. Potani makes no representations or warranties of any kind, express or implied, regarding the operation of our services or the information, content, materials, or products included in them. You expressly agree that your use of our services is at your own risk.

Limitations of Liability

Potani shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, the cost of procurement of substitute goods and services, goods or services purchased or obtained, messages received, transactions entered into through the website, or unauthorized access to or alteration of your transmissions or data. This includes damages for loss of profits, use, data, or other intangible assets, even if Potani has been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold Potani, its subsidiaries, affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the website, your connection to the website, your violation of the Terms of Service, or your violation of any rights of another.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United State, without giving effect to its conflict of laws provisions. You consent to the personal jurisdiction of courts in any actions for which we reserve the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights.

Arbitration

Any controversy or claim arising out of or relating to these Terms of Service or their breach shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.

Waiver and Severability of Terms

Failure by Potani to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Service shall remain in full force and effect.

Entire Agreement

These Terms of Service constitute the entire agreement between you and Potani and govern your use of the website, superseding any prior agreements between you and Potani. Additional terms and conditions may apply when you use affiliate services, third-party content, or third-party software.

Changes to Terms of Service

Potani reserves the right, at its sole discretion, to modify or replace any part of these Terms of Service. It is your responsibility to check these Terms of Service periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Potani may also offer new services and features through the website in the future, which will be subject to these Terms of Service.